11. PAIA and POPIA Compliance

PAIA (Promotion to Access of Information Act) and POPI (Protection of Personal Information Act) All estate agencies are required to register their PAIA manuals with PAIA, and failure to do so incurs penalties. In order to register, the following is required: Compile a section 51 manual which is a roadmap of the enterprise (see example attached below) Submit the manual to the South African Human...

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